Question 1

What is Syntaxia?

Accepted Answer

Syntaxia is a vertically integrated Decision Intelligence platform. It maps data from your systems of record into a unified model of shared meaning, then leverages that model for grounded decision recommendations.

Question 2

What is decision intelligence?

Accepted Answer

Decision intelligence is the discipline of connecting trusted definitions, business context, and decision logic so teams can understand what their data is telling them and take decisive action.

Question 3

What is the unified model?

Accepted Answer

The unified model is Syntaxia's shared representation of your entities, relationships, definitions, and metrics. It reconciles data across systems so every report, workflow, and AI agent operates from the same business reality.

Question 4

How is Syntaxia different from a warehouse, CDP, BI tool, or CRM?

Accepted Answer

Those systems store, activate, report on, or manage parts of your business; Syntaxia sits across them to reconcile meaning and provide one trustworthy model. No more fragile ETL pipelines or divergent metric definitions.

Question 5

Which AI model does Syntaxia use?

Accepted Answer

Syntaxia runs its own local model by default for surfaces that need one, such as chat, so model traffic does not go to a third-party AI provider unless you choose to connect your own subscription.

Question 6

Can we use our own AI provider?

Accepted Answer

Yes. Bring your own key for Anthropic, OpenAI, or xAI, with model traffic running under your agreement and without a Syntaxia markup.

Question 7

Is our data used to train anything shared?

Accepted Answer

Never. Your model learns from your data for your organization and is not pooled with another customer's data or used to train any shared models.

Question 8

What systems does Syntaxia connect to?

Accepted Answer

Syntaxia connects to CRMs such as Salesforce, HubSpot, and Pipedrive, along with marketing automation, sales intelligence, revenue platforms, BI tools, and ERPs such as NetSuite.

Question 9

Does Syntaxia replace our existing tools?

Accepted Answer

No. Your applications stay where they are and your teams keep working in them while Syntaxia reconciles the meaning underneath.

Question 10

What is the setup process?

Accepted Answer

Connect Syntaxia to the systems you already run. Syntaxia maps the sources, resolves conflicts, and produces the unified model and decision surfaces. Secure integrations powered by Fivetran and manual file uploads are supported.

Question 11

What does Syntaxia cost?

Accepted Answer

Pricing is based on the volume of data Syntaxia manages for your organization, not on seats, usage, or connected systems.

Question 12

Who is Syntaxia for?

Accepted Answer

Today, Syntaxia is for revenue teams and leaders that need one trustworthy model across fragmented systems and a clearer path from data to action. We will be expanding to other domains over the coming months.

Question 13

How do we see Syntaxia?

Accepted Answer

Request a demo and we will walk through the platform. We can even use your systems and data if you wish.

Frequently Asked Questions

The Syntaxia model

AI, privacy, and control

Setup and integrations

Getting started